Refunds are applicable if items are defected or customer did not receive their item. Please make sure that you are carefully purchasing your size and desired colors to avoid small mistakes.
If there was an error on our end, we will offer the choice of a refund or for the item to be sent to you again. Please contact us for more information.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
At this time, we do not do exchanges due to Covid-19 guidelines and safety measures. If you need more information, please send us an email at email@example.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item since that is out of our control.